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Encoder
It's the plastic strip ( Runs along the TOP of the head carriage rail - behind the head carriage cables). Iso alcohol & lint free cloth . "Lightly" - LIGHTLY pinch between fingers & wipe . @ $250 If you break it.
Clean the encoder strip & do enviro match . Re test. Making adjustments may never send the cut dead center on that chart. Check the black square print - cut adj. #2
Another cutter in your neck of the woods for a decent price.
http://cgi.ebay.com/FLETCHER-Mat-Glass-Plexi-WALL-CUTTER_W0QQitemZ180213555794QQihZ008QQcategoryZ37574QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
How is the file sent? Separate jobs? Defaults set to archive? If not
you default job properties for cutting may be set for a different panel size or offset.
Used to be all Mac till @ 3 years ago. Have 3 dells now. The only thing that made the transition tolerable WAS Dells customer service. As of late that has gone for @ 9 to @ 3 . If I had get a box now , I'd Get a Mac or build my own. Although I like what I see from John at IT Systerms. I'll be...
Black print heads
Not true - I had 2 black print heads replaced . 1 under warranty(1 @ two months past. @ 6 months after first). Black print heads are a known problem. Print usage will be taken into consideration IE nozzle fires (weather it it has reached it's expected life)
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