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Have you oiled the carriage rail recently? This is just a guess, but after a weekend or cold spell.we have an intermittent problem with our 25500 starting then shutting down immediately. Often we'll restart and get the message to oil the carriage rail. Might be worth a try to clean, oil, and...

Set expectations I usually find that customers appreciate knowing the pluses/minuses of using a particular product, and will usually be understanding if they know of potential issues beforehand. What works for us is first setting expectations that perf is not for total privacy nor total sun...

Not a regular visitor, but ran across this by chance. I just spent a lot of $ chasing a similar problem on my 25500. I agree w/ dypinc, you are losing ink in a print channel. Check the primer assembly - there are small rubber nipples that seat the vacuum tubes to the print head assembly...

Sounds about rigt Not very timely response, but I was trolling for some related info when I came across your post. I'm working on an 871 sq. ft. job using solvex (Fellers) 70/30 Latex perf w/ spray laminate and it's coming out to about 6.00/ft plus install - which in this case is outsourced...

Doing this service now. I'm guessing the check valve is actually the duck bill valve at the end of the clear drain tube. HP supplies it with new plastic connectors for the tubes and a tie to secure it. The platen labels are replacements for the black strips on the platen behind the rollers...