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Received mail but problem in downloading the zip fille... I received a mail supposing to contain an archived pdf but when I try to download it I cannot... I receive the next error message: Please send it again! This file has been deleted or is no longer available Please contact whk null to...

Service Manual VJ-1614(e) I am also looking for a VJ 1614 Service manual. fane@tradeestcom.ro Thanks in advance!

I kept the rollers in isopropyl alcohol for weekend. I printed a piece of vinyl ant it was perfect. I printed on that new backlit material and it looked a little better but still wrong. I found a piece of previously used backlit material and printed it. It was perfect... I tried to eliminate...

Thanks! I will try to find something similar and give it a try.

What you say is correct! I have this (maybe fix) idea that static is the problem and mechanism of charging should be the friction because of rollers slip when material is pulled. Rollers slip because of their hardener surface then before. But I cannot be sure... Maybe it is something else or...

When you say 'lighter fluid' what do you mean? "Volatile liquid hydrocarbon mixture used in wick type lighters" or "aliphatic petroleum solvent used in lighting charcoal in a barbecue grill" (wiki...)? What is it in fact? Maybe it is able to soften the material and no friction occur for a...

I will also do that. But I was very 'conscientious' and I cleaned and unused ones every time. If this 'treatment' has worn them equally maybe the result will not be the expected one. But what will cost me to give it a try? Thanks for the tip! I still hope that their behavior doesn't come...

We firstly cleaned them twice using the cleaning liquid of the machine (WO 131). When I said 'solvent' I was refering (probably wrong) at isopropyl alcohol. Except the two first cleaning, for about 6 to 7 months we cleaned them in place just wiping with a piece of cloth soaked in isopropyl...

Firstly, thanks for your help! Machine is 3 years old. It worked all the time in a conditioned space, so I still hope that not the rollers are the problem. I just wanted to know if somebody else faced something similar and how they used to solve it... I would not change the rollers based only on...

Hi, Since some days we cannot print in good quality on plastic media (vinyl and backlit). In the attached photo you can see black ink exactly on the direction/path of machine rollers. Those rolls are perfectly cleaned. It looks to me like static. I thought that the rolls do not freely move in...

I pulled ink through the down side in order to fill the damper (using a syringe). I did not follow the ink retraction trying to insert the dumper in the head connectors as rapid I could. When I dismantled the dumper, even if I tried to strangulate the pipe (with a medical clamp) the ink migrated...

I changed the dampers of that two colors. I did that the day before yesterday... When I did that I also replaced the O-rings. Do you mean the dumper can be wrong? I will try to 'regenerate' the ink level printing unidirectional. Now we (try to) print bidirectional (Onyx) with Maktac banner 2...

We print on Valuejet 1614 since 2011 without big problems. From a couple of weeks we started to face printing problems on Magenta and sometimes on Black. The printer behavior is the next. It starts OK and after some time (about 3 to 10 sq meters) red color (100% M, 100% Y) starts to become...

I am afraid you are right... But if we really need crop marks (and no white space between layouts) does Onyx have a solution? I mean to overlap the vertical marks... Thanks for your patience...!

This was indeed the problem... Thanks! Without crop marks this problem does not appear any more. But I can not understand how this problem appears only on vertical side... On horizontal side the space between two consecutive layouts does not exist. In fact some very thin white line very good...

Firstly, thanks for your prompt answer! If you say that upgrade to 10.10.1 is free I will do it. But I am afraid that it will not solve the problem. This behavior (white line on vertical between layouts) appears all the time for all layouts. I am sure it is not any box around...

We use Onyx version 10.0.0.89 to print on Mutoh ValueJet 1614. Even if I set "Space Between Copies" = 0 the space is zero only on horizontal side but all the time about half millimeter white space on vertical side between the two layouts, working with "Conserve media"ticked. Can anybody...