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You need to install the drivers before you plug in the USB to Serial adapter. If not, remove it in the device manager, making sure that you remove the associated drivers and install the drivers before plugging in the adapter. Then it should show up under the "Ports - Com and LPT" section in...

Also check your Queue folder (you'll find a link to it in the start menu) make sure that there's nothing in there besides the gsp.net file and the SPL folder. Sometimes files will get stuck in here and not show up in the GQManager.

Does it operate normally?

I usually do a head wash - either from the control panel or manually with a syringe. You'll need cleaning cartridges and foam dummy cartridges to do this. Then after you get cleaning fluid coming through all channels, replace the head and dampers, then ink up with the OEM inks. Good Luck

That kind of thing gets done with a Gerber Edge all the time using their LexEdge material.

NOTE: If you're not familiar with electronics or working with electrical circuits, please leave this to a qualified technician. This is the 5 volt circuit (logic) not the (more or less) 20v circuit that fires the head. Also, it is showing low on both the print head and the LCD. This could be...

You can literally print from any program that has a File>Print menu function including Corel. I really don't use that workflow, but I set it up for some customers who prefer to use it that way. I'll have to install the printer driver on my computer and get back to you on that.

You are correct. Roland does have Pantone Look Up Tables and will use those values when ripping a file as long as the color names match and you have checked the box for "Convert Spot Color" in the file format tab of the queue default settings before importing the file.

When it's connected via the Gerber USB to Parallel adapter in Omega, you select the USB connection, not the LPT connection. Did you try that?

When was the last time you replaced your maintenance station. If it's been more than a year, that's the place to start. As Heyskull said, the pump could be going and/or the cap top could be swollen and causing ink to wick across channels. Even if you soak your head, without a competent...

Check your firewall and antivirus settings. They often get in the way of sign software and communications with external devices. Usually you can turn them off for a short time for diagnostic purposes, but for long term, you'll want to add an exception to the security software for you sign...

Is the blade facing the right direction as it cuts? When you replace the theta belt, you have to make sure that the blade faces the correct way when it resets.

Yup, my bad to include that one. :oops:

I usually put the bottom of the print head in some cleaning solution and suck up through the manifold rather than push down into the head. The ink channel opens up as you go up, it gets narrower as you go down, so if you push, any solids are more likely to get trapped rather than coming up and...

If it's cutting with the test cut button, then it would appear that the printer is capable of cutting. As a test, try the cut test at different points across the platen. If it cuts all the way across, then it's probably a file or RIP issue. If it doesn't cut all the way across, then you...

I'm with Color Crest on this point. Rendering intents (the basics - Perceptual, Relative Colorimetric and Absolute Colorimetric) affect colors that are outside the gamut of a particular profile. Grays (or Greys if you prefer) sit solidly at the center of most profiles, so no need to adjust those.

I'm pretty sure that they used a process similar to how a RIP software would. They know the LAB value of the color they're trying to match and they get as close as they can within the gamut of the CMYK system that they use to print the books. Any wide format printer that I've had access to...

If you turn it off in back so there's no motor resistance and remove the platen, you can, with some difficulty, just move it by hand. Probably enough to clean it, but I wouldn't want to have to turn it too much. Good Luck

I see where the question comes from - the center panel shows that it's a postscript file. I wonder if you tried importing a PDF file if the preview would work.

Andy, to my knowledge Versaworks has never suppported CDR files. My understanding (I'm not a Corel guy so I may be wrong) is that the CDR format is highly proprietary and only works well with Corel. I do see that Flexi has a CDR 8 import filter, so I may be wrong.