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They are saving the files as raster images and visually all the art is there before it is displayed in production manager.

I have included a screen shot of the issue I'm having. The art files are customer provided and formatted pretty large in a raster format. The right 3" of the art is being completely omitted. I have tried a few work arounds including lowering the resolution of the art files and art is still...

If anyone experiences this in the future here is an image of the piece that got bumped out of alignment. (the silver piece) One screw holds this sucker in place. If there were 2 screws there would be no WAY this would ever happen.

VanderJ you are the man!! There is a piece that horseshoe piece passes through that got bumped loose some how and was out of position. PLEASE let me know how I can tip you MY MAN! If you can accept paypal tips let me know where to send you a little something for your knowledge.

After I load a roll into my cutter. When I push the button for the carriage to size the material. My carriage travels one direction only and crashes into the right side pillar on the cutter and I get a (e01019) Y position off error. Recently over the past few month my cutter would do this on...

Fantastic! Thanks for the info VanderJ. EXACTLY what I wanted to hear. The Cr motor was a fairly cheap part so I thought it would be wise precautionary to have one on hand just in case. I really don't like being down. It's awesome to hear I probably will never need to swap it out.

I have had my VJ1204 since mid 2009 and it has been a workhorse. I replaced the head and maintenance stations 2 years ago this Feb. From what I understand by default the machine is programmed to give the "lifetime errors" within a certain period of the machines life. Within the last few...

it will only print 48" in uni-dirrection

Thank you Sir!

Here is the image

FindmyFont couldn't identify this one for me :/ Does anyone know the font for the word "Kim"

Anyone know the Happy toyz font or something close? from Maximum Overdrive.

Actually still in need of this ID. I thought is was in the Aachen font family but it isn't :(

Figured it out!

Anyone have any idea on this one?

Thank you very much Signosaurus

Could I get some help on the typeface used in the word "Cumberland"?

Thanks again Fred!!!

Thanks so much Fred!

Any idea on this font ID?