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Yeah, the 06_02.10 in late November, followed by 06_02.12 yesterday in the hope it would help. But the fact that it would throw all the calibrations and profiles out in my case is irrelevant. Because even when I re-calibrate and re-profile (through the on-board instruments) it still won't bring...

No doubt it's great. Well it was for the first 9 months. Since then, any convenience afforded by having that all on-board has been thrown out the door because the calibrations simply aren't doing what they're supposed to. I just don't understand how a new media preset, with its initial...

While we don't have a device to measure the output, every other step that you've mentioned is already part of our procedure. The printer is in a fully enclosed room with air-con on 24/7. File creation, colour management & print workflow is standard across-the-board and tightly controlled...

Done. And the results of making a new media is awesome. The photo below does not do it justice, but the new media's greys are almost spot on to the pure-black grey, if anything just slightly cooler which is what I'd prefer. Still very neutral. And using your test print, the mixed CMYK grey is...

Thanks Paul, The bolded is exactly what we have done. When I say "generic", I mean I created a new Media from scratch, using the "+ New Self Adhesive Vinyl" and then selecting "Generic Self Adhesive Vinyl" (apologies, Polymeric was what I named the new media but the generic starting point was...

We've always used mineral turpentine.

Thanks for the help Paul. I don't think it's anything to do with ink starvation or damaged/malfunctioning print heads as I replaced them all and the colours are still inaccurate (even after new colour calibrations etc). As in, if I restart the print process it doesn't go back to how it was at...

It would certainly make sense, especially as it came on so sudden. I'll put it to the tech and see what he says. PS. Just remembered though that the colours changed progressively through one of these batches of grey prints. If the spectrometer was out it would only change the colours after a...

Hey Andriy and everyone else here. New to this site but been printing for 10+ years and designing for 15+ I joined up because I am having a similar but not identical issue. We've had our 360 for close to a year now, but just recently the neutral greys have been way out of wack. Up until then...