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I haven't called yet. I'm going to sleep on it and call them in the morning. Thanks for the detailed legal file Dan. You care if I use a modified version of it?

haha. thanks, but I've got better uses for a pound of shrimp.

that's fine, but they still can't steal my artwork.

amen.

long standing customers get some leeway. new customers for the first few jobs, a p.o. or 50% deposit is required.

this is the beauty of owning your own business - you get to do it how YOU want to do it. If it works for you then go with it. I'm not looking to change my operating procedures (at this time). what I wanted to see was how anyone else may have handled a similar situation. guns blazing or calm...

this is a customer i've been dealing with for about 4 years. Long standing customers get a little leeway in the design process.

to see how others have handled this situation. go in guns blazing or try to get some kind of positive result from it (the preferred option).

there is no gray area, i designed something - they used it, without my permission.

stores take precautions not to bolster the law but to catch people breaking it. the contract thing is overkill. in over five years this is the first time I've had this happen. I get most of my business BECAUSE i don't operate like a corporate law firm. Its usually a man to man transaction...

why do i have to put verbage about not stealing my artwork? people don't assume that its acceptable to steal from the grocery store, why would my artwork be different?

I guess that I should add that they did make some minor changes to the design - basically they slapped a product shot over the back end of the design and made the logo a bit smaller. But other than that it's basically identical. Can they make some ******** (but legal) argument about changing 20...

no phone call or nothing?

so, in over five years this is the first time I've seen this happen. A long standing (I guess now former) customer asked for a redesign of their vehicle wrap package for a new van. We put together a couple of looks and sent them over in December of last year. Never heard back so contacted them...

thanks for the help guys. I've shut down everything I could and it's still ripping pretty dog slow. I think it's time for an upgrade - I've been checking around and 300-400 buys a pretty substantial computer right now.

should i be dumping temp files from flexi? it just feels like somethings really dragging things down. I've been running large wrap files since day one - most are already rasterized in photoshop before transferring them to flexi - and I swear they didn't used to take hours to rip.

Hey Guys, I've got a Dell Optiplex that I bought about 3 years ago to run flexi. It's only purpose is to act as a RIP for my mutoh and graphtec and I do no design work on it (illustrator and photoshop on my mac for that). It's running xp 2002 version on it as well. This thing has been connected...