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I worked for a company that had a national "bad guy" list. It wasn't a suggestion either, they were locked out in the computer system. You could add these people at the local level for anything from being annoying to skipping out on payment. It was great
Most small businesses are hard to sell because there is no value there when the owner leaves. People getting closer to selling or retiring aren't dumping money into updating equipment or growing their customer base so you end up with old stuff and a client list of the owners friends. Older...
I share your sentiment and think your plan sounds great. I did start my business at 30 and was gung ho for years but about 5-6 years ago the stress started catching up with me. It's hard to slow down even when you make a concerted effort to do so. I decided to take my foot off the gas around...
We have a truck dealer like this. They always want to have meetings which is basically a passive aggressive brow beating session. Doesn't bother me now. The excitement of gaining a new customer has already worn off so they might as well talk to the wall. Their tactics have morphed over time...
Gino is correct. It seems like every time that we land a new decent sized account, we bump heads on the first few jobs until our expectations for each other fall inline. A few of our oldest and best customers started out with some pretty heated conversations but business is very smooth once...
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