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Hello everyone, I'm working with onyx 21.0.1.248 it is failing to rip EPS files. Which wouldn't be a problem if some of it didn't have cutlines on it. What it would do when I tried to rip, the little pdf rip file would pop up, go away and pop again and then the file would move to failed and...

I recently had to change the ribbon because it was damaged and wasn't reading any rollers. Got that all changed out and it was working perfectly. Did a few test cuts no problem, now I loaded a job and sent it and and it worked good until it went to cut off the material I noticed it didn't...

We have two of the same Summa cutters. We recently updated from Onyx 10 to Onyx 19, from which we use the CutSever in Onyx to cut printed jobs. We also use Summa WinPlot to cut Non-printed Vinyl like Colored Shinerite. The issue is the USB port name is the same on both cutters, so when we plug...

Can someone please help me identify this font. I know its a little rough this is the best I could clean it up.

I was just wondering if anyone else has had this issue with the cyan print heads for this printer. They have to be replaced at around 1000 mil I've already replaced them twice and it always seems to happen around 1000 mil of ink goes though them. Though I haven't had to replace any of the other...

can someone please tell me how to change the settings so it doens't cut off jobs after printing please.

Hello guys/gals I'm having an issue ripping a PS Tiff file over. I took the PSD file I was sent of the wrap on the vehicle deleted all the layers of the wrap so make it print ready, I.E. the clipping layers used for proofing. The image looks fine and clear of all clipping layers after...