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i need to find the drivers for this cutter summa eclipse d60 24 inch I lost the cd please help i have been searching for hours

Can I use alcohol to clean the heads on my machine? like rubbing alcohol? can I use that to let them sit in the capping station aswell. I have run out of cleaning solution. I don't want to do anything that will make things worse for me lol

I have been having this problem for about a week where magenta will slowly stop working in the middle of a job. When it does I run a cleaning and it comes back. When I look at the capping station right after a cleaning I can see the the magenta is kind of spilling over the side of the rubber...

when i rip something to print the percentage of the print goes to 100% almost right away and then the printer is bogged down and takes about 100 times as long. The printing percentage used to follow the progress of the actual print. What have I done now? what button did I click or setting did...

when I am printing at my lowest resolution the black is coming out way to heavy. does anyone know how I can reduce just that color or maybe change something.

Hey Guys, Seems like everytime I print solid colorsI get lines of ink that build up in some sections of the print. It's almost like the heater is not working in that area or something. Does anybody have the same problem or know what is causing this? I have attached a picture for you guys to see

Ok, This problem started the other day when i noticed the magenta damper had sucked back some ink from the capping station and was all brownish green. This had never happened to me before so I sucked the ink out of the damper and through the line until it looked to be clean magenta. After...

Ok guys....help me out here. I have a customer who wants me to redo there signs. They want to save on the cost of plexi by having me strip what is there now. I am new to the business and have only ever stripped vinyl off a sign. By looking at these signs it looks like it is printed on the...

I have recently bought this machine and it works great. It came with a automatic take up real but I haven`t a clue how to install it. I have the part where the roll sits installed but I have pieces that have sensors etc on them and I have no idea where they go or how they piece togther. I...