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The light magenta head won't refill from the ink cartridge on our 5500. When we replace the head with a filled head, it works perfectly. Any ideas on why or how this happened and how to fix it? Other than that, it's a great printer.
We are ready for a new printer. The 2 we are considering are the Epson GS6000 and the HP Z6100. We would appreciate any feedback on either of these (pros and cons). Thanx.
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