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Thanks so much guys! This was my problem... I replaced both cables this morning. it took about an hour. The cable I took out was cracked and had wires showing.

I found this online if it's helpful. https://disk.yandex.com/i/JaC3dkVafg3Zg

I would love to have the Service Manuel also. Thanks, jon@performancesigns.net

When I design cut files I simply draw a box around the entire cut area as a registration mark. (I find it easier that using Graphtec's cut plot registration marks in the design file. I can have multiple cut layouts/designs in one file.) If you are wanting to simply print a pdf from a...

So I have an issue with Cutting Master and 2 of my FC5100-150 plotters. If I change the step size to 1016 on both the plotter and CM I loose the pole size. It comes up with a cutter not responding to pole size. I can use the pole size when the settings are at 254 but the quality of the cut is...

Sorry about the delay but I've been fiddling around and I'm wondering if it is the voltage coming from the power supply. I switched the print head into an edge 1 and it is printing perfectly. I'll check the power supply on the 2 and see if I can get that outputting correctly, but for now it's...

So I have tried printing the black first and the Y and M on that but now there are white dots where the black stopped. It is hard to see in the photo but the y and M are printing past the black.

Yeah I don't think it is a material issue, I've been printing this file for 7 years and this is the first time. Does anyone know what happens if a print head starts to go bad? I'm also starting to see a few tiny dot's in solid prints.

This file is Process but I have tried over laping 2 spot foils and the same thing happened. Yeah I haven't tried printing the black first because I've always had it work on top, but I can give that a shot. It would be a temporary solution for this job but it always looks better if the darker...

Oh and yes everything is set correctly in composer. It's a file I use regularly.

I'm Printing on Quantum 2000 and I've tried it on both Gerber and Apex foils.

Have you tried switching the usb port and the omega dongle to a different port? I have had issues with Onyx droping the dongle when I start windows but never after that.

I seem to be getting dots when the top layer of foil is overprinting leaving white dots all around the overlap. I was wondering if anyone has seen this before? It's a new issue, would static or a pressure setting cause this? I have tried changing the darkness but no luck. Thanks, Jonathan