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Here are some images (this time I unplugged the USB and just tried WiFi - same result every time).

Summa S3 - been working fine for a few months. All of the sudden - GoSign doesn't see the device. I go to Devices in GoSign - Edit - and both USB and WiFi list the device in the window. I click OK (on either or, I've tried both, unplugged USB, re-connected Wifi from control panel on cutter...

Thank you!!!

Well - added a thicker cleaning swab and taped it up - so far so good. Crazy you have to add something like this to a brand new cutter (which I love by the way - way more accurate than my Roland could ever dream of) - or add a $400 pinch roller just to eliminate this issue. Thanks for all the...

Interesting - initial support told me to increase the vacuum. Ha. My prints are only 30" wide to begin with - I didn't think I needed an added middle pinch roller since I have the smallest version. I do use thick material - and still getting the cuts across unfortunately. Thanks everyone.

It's been a long day and I feel like this is a simple thing but I just cannot find how to increase the vacuum on my S3? It's gotta be in the control panel somewhere - any help? I am still dealing with my blade making a small cut across my prints during initialization on the X axis. Blade is...

Thanks everyone! And holy - $350 for a pinch roller?

I will check for the black nose piece - the default one is silver, correct? I will have to look - thanks! And I will check the plotter settings compared to looking in GoSign - thanks!

I will check the blade - thank you! As far as material buckling - it seems the vacuum is much less on this Summa compared to my roland printer. I use a lot of smaller sheets (30" width by let's say 26" in length) and it's thicker material/lam - so would making the material longer in length add...

Got my brand new S3 running (finally and thanks to many of you for helping!). I am getting some drag cuts across some of my prints - anyone know how to prevent this? They are not deep - but the knife is dragging and making small marks in my print. Using tangential cut/blade. (See pic - marks...

Got it - thanks for all your help! Now that I got it as Kisscut it is matching what I am inputting on the machine as you mentioned. Thanks! This S3 (though not the easiest to setup with my situation) is so much better than my Roland at cutting. Plus I can now print and cut at the same time...

Got it!!!! Last question - I think I was to use kiss cut. Thrucut worked - but setting on summa was 110gf but when it was cutting it was showing 250gf……? If I do kiss cut as the layer will it use the force set on the machine - in this instance 110? Thanks!

Fixed

Fixed

Fixed

Connection is now set (after I completed registration of my cutter - it found it right away). Now just the Illustrator/Layer issue - feel like I am close - but when I import the PDF the file looks all messed up - the layers in Illustrator are not correct.

Got GoSign to see my Cutter - finally. Now just having issues with Illustrator and Layers so GoSign can see the Cut lines to cut.

See above.

See above.

Got my GoSign to see my S3. On to Final Step - I have tried to add MacSign to my Illustrator CS5 on my iMac. I successfully got the Summa plugins installed - so I can add the registration marks. But now I can not load the methods.ait template to get the proper Layers (Black Print Data...