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Black ink isn't printing properly, but the other colors are fine. Attached is a pic of the test print, as well as an actual print. I've did a head soak, multiple cleanings and cleaned the encoder strip, but nothing changes it. Any help would be appreciated. Thanks in Advance, Paul

On my VJ 1604, when I go to print a nozzle check (or anything else), a message comes up filling sub tanks, and after some time this error message comes on and all the lights start flashing. Someone know how to correct this? Thanks in advance, Paul

I ordered a print head for my 1604. The print head came looking very similiar, but the manifold is thicker. I sent them a picture to show the difference, and they said that mine looks like a 1614 print head. However, they said that I could swap manifolds and it'd work in my machine. Does this...

I just replaced the print head and turned on the printer. It initilized and then the the lights start flashing and it shows an error message. E085Err Head Heat Anyone have an idea on this one?

I've been having a print issue, so decided to install a new print head, dampers, pump and capping station. I pulled ink through the dampers for 3 of the colors, but magenta isn't working. To get a good seal, I disconnected the Y where the ink branches off to go to each damper, and connected...

I'm including a scan of a printed portion showing my problem. The size of each print is about 2 1/2" x 10 1/2". This color shows the print problem very well. It always starts bad on the right side (capping station side) and corrects to the left side... and it doesn't matter where the image is...