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Agreed! Looking into a HP set up currently. I wasn’t very educated in this industry when I purchased the combo. They saw me coming!

Aside from getting I think 4-5 heads replaced in 2 years, multiple other parts had to be replaced. Lots of software and hardware issues. Just recently they had my shop shut down for over a month and the whole service took multiple visits to fix. All I got was a “sorry” from Roland and my dealer...

When the printer works, the output is generally great but doesn’t seem very reliable. I’ve have at least 15 visits from a tech since getting this VG2. I’ve heard great things from the techs about HP printers. I do agree with you about these 2-in-1 printers, not the best choice. Especially if...

Had a whole list of issues. I can post a copy of the service history. The down time and wasted job/materials is what really takes a toll on things. Roland seems to things it’s no big deal.

I agree, Thinking about purchasing a HP with a separate cutter. Heard those are the best bang for your buck

Hello, I currently own a Roland VG2 series printer. After multiple issues with the machine, im starting to worry about the longevity of this product. has anyone else had a similar experience with the VG series printers? if so, how can I plan for the future of this machine? Would selling it be my...

Is it common to have a lot of issues with a Roland VG2 series? If so, how did Roland handle the situation? how is Roland’s customer service after you bought the machine? After warranty? does anyone own a Roland machine that hasn’t had any issues? are these machines reliable enough to depend...