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Dear Ben, Any solutions on your end?

They know their printer is faulty. That's why few month later they launched their PRO version. They keep saying that the problem is the temperature in the room. The fact is, they have a printer not fit for purpose. The photo bellow shows that the problem has nothing to do with the temperature...

Mutoh Germany sent engineers to install a part that will help with the problem. What looks like a 10 euros aluminium profile was installed by Mutoh engineers in order to fix the media cockling. Nothing happen. This additional part did not fix the media cockling. PLUS, now it is difficult to load...

Mutoh is on the case finally. There is an additional part that will be installed on my printer to get rid of media cockling. Will keep you posted if this solves the problem.

Hi Ben, I couldn't agree more with everything you wrote. Looks like Mutoh has instructed all their reps NOT TO HELP with the issue, they are silent. The only way I'm able to do and to operate without head touching media and ruining print is to print with heat settings 30/30/30. Even with...

I don't know the answer of that question as I don't understand it / I'm not knowledgeable enough on these maters. I just made you a screenshot of what I have, it says ICC, so I'm guessing the answer is ICC.

I use FlexiPRINT SE Mutoh Edition. I have plenty profiles. I cannot fix the media cockling. Today I switched off all heaters. I managed to print 2 meter print without the head hitting the vinyl pocket.

Thank you for your message. At the moment I don't know what to do. I also have a broken ValueJet1624x (needs new head) next to the XpertJet 1641SR. The 1624x has given me piece of mind for 5 years. When I start print, the print is done. 1, 20, 40 meters in a row, no problem. I cannot get this...

Anyone? All I need to know if other users are happy with their Mutoh XpertJet 1641SR.

Good day folks. Regards from Switzerland. I'm sign maker and vehicle graphics specialist with over 25 years experience. I have purchased a new Mutoh XpertJet 1641SR. Same workshop. Same vinyl. Metamark MD3, MD5, Arlon SLX. Same conditions in my workshop. 1) I used the new settings that came...