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Has anyone ever been ghosted by a company before . This situation is just totally insane. If anyone has had any issues like this please dm me. I’m just trying to figure out what to do next.

Anyone have any advice on what I should do?

Did that already and fluid goes through fine. I called you twice and left two messages . I’m still waiting for you to call me.

Old head was clogged from not being used. New head was purchased from you.

It’s brand new

Yep, ink lines worked great when I switched the damper to another part of the head and doesn’t work when placed it back in its original spot. It did the same thing before I switched out the old lines for new ones but I replaced them anyway

Thanks for the advice. I truly appreciate everyone helping out. I’m hoping the company that’s helping me calls me back for some more support.

All new cyan lines have been put in to rule out blockage with another second new set of dampers. I’ve gone through an entire cartridge of each color because of so many cleanings . I’ve re-seated the head cables twice. I even put th old ones back in and it’s the same thing. Could the head memory...

Thanks So that could be the reason why my cyan won’t print ? I wish the technician mentioned that. Could you give me an idea on how to begin doing that please?

Anyone ever have this happen? Any help would be appreciated.

I’ve swapped dampers and the cyan prints fine

I can’t get my new head to print cyan . I replaced the head,pump,dampers(twice for the cyan line),cyan ink lines,cables to the head, caping station. I’ve replaced all these parts one after the other and no cyan. I’ve gone through an entire set of ink doing cleanings and nothing. I was told...

I’ll double check the cables and post my findings Thanks, I appreciate your help.

Air port stopper is on and I was told the seal was good. I had no gurgling when I pulled air from it using the tube under it and this photo of the head

After I put the cyan in another spot on the printhead

It’s a new print head and the capping station makes a good seal . Cyan barely makes any lines and sometimes none at all. If I take one of the cyan dampers and plug it into another spot on the head it prints the cyan.

Thanks for all your help But nothing is fixing my cyan issue. New dampers, new ink lines, new pump, new cap. The dampers have ink, nothing still

You’re a lifesaver Thanks My test prints on my new printer head work but cyan not that great.

My machine sat for a year and I replaced the head and dampers. I was told to flush my machine with the cleaning cartridges and my machine off by the tech who was helping me.