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Is your Canon printer not printing (Call USA/CA: +1-888-272-8868) even though it appears to be on and connected? Whether you’re dealing with a silent printer, blank pages, or stalled print jobs, this issue can be frustrating—especially when you're on a deadline. Fortunately, most Canon printer printing issues are easy to diagnose and fix at home.
Here’s a step-by-step guide to help you understand why your Canon printer may not be printing and what you can do to resolve it.
Start with the simplest checks:
Sometimes print jobs get stuck in the queue, preventing anything from printing:
Then try printing again.
If the wrong printer is selected, your documents might not go anywhere.
If you’re using a wireless Canon printer, make sure it’s connected to the correct Wi-Fi network:
For USB connections, try
Outdated or corrupted drivers can prevent your Canon printer from functioning properly
You may also want to uninstall the current printer driver before reinstalling the new one.
If your printer is running but producing blank pages, your print heads may be clogged:
If none of these steps work, contact Canon’s Printer Helpline:
1-888-272-8868 (1-OK-CANON)
A Canon printer that isn’t printing can often be fixed with a few simple steps. From checking connections to reinstalling drivers, most issues are solvable without needing technical support. With a little troubleshooting, you’ll be printing again in no time.
Here’s a step-by-step guide to help you understand why your Canon printer may not be printing and what you can do to resolve it.
1. Check the Basics First
Start with the simplest checks:
- Power and Connections: Ensure the printer is powered on and all cables (USB or power) are securely plugged in.
- Paper and Ink Levels: Make sure there's paper loaded in the tray and that the ink or toner cartridges are not empty.
- Error Lights or Messages: Look at the printer display or blinking lights for error codes or messages.
2. Check the Print Queue
Sometimes print jobs get stuck in the queue, preventing anything from printing:
- On Windows:
- Go to Control Panel > Devices and Printers
- Right-click your Canon printer and select See what’s printing
- If there are documents stuck, right-click and select Cancel
- On Mac:
- Open System Preferences > Printers & Scanners
- Select your printer and click Open Print Queue
- Cancel or delete any stalled jobs
Then try printing again.
3. Set Canon as the Default Printer
If the wrong printer is selected, your documents might not go anywhere.
- On Windows: Go to Settings > Devices > Printers & Scanners and set your Canon printer as the default.
- On Mac: Go to System Settings > Printers & Scanners and choose your Canon printer as the default.
4. Check Wireless or USB Connection
If you’re using a wireless Canon printer, make sure it’s connected to the correct Wi-Fi network:
- Print a Network Configuration Page from the printer settings to confirm connectivity.
- If needed, reconnect to Wi-Fi using the printer’s onboard menu.
For USB connections, try
- Using a different USB cable
- Switching to another USB port
- Restarting both your printer and computer
5. Update or Reinstall the Printer Driver
Outdated or corrupted drivers can prevent your Canon printer from functioning properly
- Visit the official Canon Support website
- Search for your printer model
- Download and install the latest driver for your operating system
You may also want to uninstall the current printer driver before reinstalling the new one.
6. Clean Print Heads
If your printer is running but producing blank pages, your print heads may be clogged:
- Use the Canon Maintenance Tool from the printer settings or Canon software on your computer to run a Nozzle Check and Head Cleaning.
- Follow on-screen instructions and print a test page afterward.
7. Still Not Working? Contact Support
If none of these steps work, contact Canon’s Printer Helpline:
1-888-272-8868 (1-OK-CANON)
Final Thoughts
A Canon printer that isn’t printing can often be fixed with a few simple steps. From checking connections to reinstalling drivers, most issues are solvable without needing technical support. With a little troubleshooting, you’ll be printing again in no time.