79:04 on 560

[flyplainsdrifta]

hey all hope someone may have insight into this one. downloaded a new backlit profile on my 560. after syncing it, i am now getting a 79:04 error everytime i send a job over. any thoughts??

 

[Dan360]

That's a firmware error, have you made sure you're up to date?

It's possible that the profile only works on a certain firmware version, which sounds odd but definitely possible.

 

[flyplainsdrifta]

i believe i am. its strange because other profiles are working fine. switched media and ran a job just to test and all seems to be well there? i am wondering if this is profile related?

 

[Dan360]

You could try sending the job with different settings in your RIP, apparently that can help.

 

[Christian @ Visual Graphx]

What rip are you using?

Sometimes with Onyx profiles get corrupted and we have to clear them and resync from the printer.

 

[flyplainsdrifta]

caldera

 

[Kentucky Wraps]

hey all hope someone may have insight into this one. downloaded a new backlit profile on my 560. after syncing it, i am now getting a 79:04 error everytime i send a job over. any thoughts??

Does it get the error immediately or after a little bit while it is warming up?

 

[flyplainsdrifta]

pretty much immediately as the job gets there. its strange