I am hoping somebody has a solution to this because I am at a loss. We got our laminator used a few months ago and the first few things we ran through did great, we had no issues whatsoever. Then about a month ago I tried to laminate something and found that the rewind unit was taking up the excess twice as fast as the lamination was being applied causing the lamination to be extremely loose. The only solution I have found is to hold on to the rewind reel to make it go slightly slower. I took off the cover and everything looks completely mechanical, just chains that move the main roller which in turn makes the rewind roller move. If anybody has a solution or if there is something I am overlooking please let me know because right now I can't laminate and I need to be able to.