Blurry Printing!

[Karen in Ocala]

We have a VersaCamm SP-540V and it's been printing just fine. Now today, with a rush job of course, this is how it is printing - see pic. It actually got progressively worse after cleaning the printer and doing a feed correction and a bi-directional correction. Head height is correct, media profile is correct. Not only is the printing blurry, the type also started falling over to the left. Help!

 

[jfiscus]

Looks like possibly a dirty encoder strip.

 

[Roland Product Support]

Hey Karen in Ocala,

jfiscus is right, it really looks like a dirty encoder. You can attempt to clean it, but if the issue continues, the encoder sensor may be fault. Call your authorized Roland dealer if the issue continues.

If you have additional questions or need extra support directly from Roland corporate support, please submit an "official" support request form online here: Product Support Form | Roland

If you do write us, we look forward to helping you and take care,

Roland Technical Support
Roland DGA Corp.
rn

 

[Karen in Ocala]

Thank you both! Yes, it was definitely due a cleaning - and now my type is standing up again LOL.