BN20 problem

[jcarrel]

I'm sure it's not recommended but I purchased a used bn20. Upon running the test print, this is what I get. What is my next step? I have run the powerful automatic cleaning several times.

 

[mark-s]

Manually clean the print head, then run it through it`s cleaning cycle.

mark-s

 

[DravidDavid]

That looks pretty bad.

Did the previous owners say anything about the print heads? Was the printer sitting for quite a while?
...Also, make sure you shake your white in daily.

 

[J Hill Designs]

I would do an overnight head soak first (if possible on that machine)

 

[jcarrel]

That looks pretty bad.

Did the previous owners say anything about the print heads? Was the printer sitting for quite a while?
...Also, make sure you shake your white in daily.

The seller said it was working 100% fine. There is a claim filed, but I will be cleaning the print head as the previous poster stated.

 

[DravidDavid]

The seller said it was working 100% fine. There is a claim filed, but I will be cleaning the print head as the previous poster stated.

Definitely clean it first. It may well be perfectly fine. Nozzle outs are common after a printer has been sitting for a while, if that was the case a clean should bring them back for sure. If it is difficult or you still have nozzle outs, you may need to go ahead with that claim.