Brian Tickenoff
New Member
We purchased a Colorado-M5 last year and in our sale proposal, under the service plan section, it says "Standard maint, 1 year, $607/mo after the first year." Pretty clear and straightforward, yeah?
Well, after a year of having it, Canon sent me the agreement to get that Service Agreement and it now says $736. That's a 21.25% increase from what they quoted me. $129 more each month.
I've chatted with the guy who sent me the service contract, my sales guy & his boss. So far, they are all saying the same thing: "Japan is really firm on this. Since you didn't agree to that price at the time of sale, the increase stands. They won't budge."
This does not seem reasonable to me at all. Have any of you other Colorado owners run into anything like this? Any suggestions on how to move forward besides just eating the cost?
Well, after a year of having it, Canon sent me the agreement to get that Service Agreement and it now says $736. That's a 21.25% increase from what they quoted me. $129 more each month.
I've chatted with the guy who sent me the service contract, my sales guy & his boss. So far, they are all saying the same thing: "Japan is really firm on this. Since you didn't agree to that price at the time of sale, the increase stands. They won't budge."
This does not seem reasonable to me at all. Have any of you other Colorado owners run into anything like this? Any suggestions on how to move forward besides just eating the cost?
