Hp/colospan
If I had a dollar for every time my 9840 has broken, I would have alot of money. You can call me at 504-782-3200 to discuss if you have any questions. Last Time I talked to a tech at Hp/colorspan He said we went 9 months one time without coming to your business. I replied back that is because during that nine months the parts had been changed so much you were just sending them and talking us through it. He stated this like I had set some kind of record. Maybe 9 months is the longest they have not visited a business. Like I said it did break down in those 9 months. They just left us on our own to fix it By the way the printer is almost three years old.
Thanks, Glenn