Connecting my ValueJet!! Help!!

[Signsforwhile]

Ok so we had to restore our computer. I am trying to set everything up again and can't get the ValueJet to print. I had a tech do the setup initially so I don't remember how it was done. I am not sure what to do with IP and port settings. Do I use the IP from the card that it is connected to? And how do I identify the port.

Thanks!

 

[Signsforwhile]

I keep getting "Cannot Open Port"

And when I turn the machine on, I get a bubble pop up in my taskbar that the network connection has little to no connectivity.

 

[fozzyber]

get the ip form the printer it is in the settings, (look in manual)

also, double check your windows protection / firewall settings/ or and protection software like norton....

double check your network settings, make sure your are connected to network and can see other computers,
make sure your NIC is installed.
are you on a network? can you ping the printer,
need more info to help you better,

 

[Signsforwhile]

What if I changed the IP on the printer? I wasn't sure what I was doing I'll admit.....

This printer is connected directly to the computer through ethernet cable.

 

[fozzyber]

The ip on the printer needs to be the same as what is in Production Manager,

make sure the numbers are close for your computer ip

in a command promt, ie DOS window type "ipconfig"
that will tell you your ip # should look like 100.101.102.10

your printer should differ by only the last digits.
ie 100.101.102.20

 

[Signsforwhile]

 

[fozzyber]

PS you know the only reason I'm helping you is because you have a VDUB.....

 

[fozzyber]

what is ip of printer?, and subnet, get that from printer control panel

 

[Todd M Castle]

Here is a good link to follow. This is the one I used while setting up the Demo model Mutoh we have here at SignWarehouse KY.

http://www.signwarehouse.com/suppor...se&_a=viewarticle&kbarticleid=415&nav=0,16,94

Thanks

Todd

 

[Signsforwhile]

from printer

IP 010.000.005.010

Subnet 255.255.255.000

 

[fozzyber]

change printer ip to 169.254.28.150

change computer subnet to 255.255.255.0

start > control panel> network settings> local connection right click properties.> tcp/ip> set manual

 

[Signsforwhile]

i have to fill out the IP as well then right?

 

[fozzyber]

yea just set it to what you had 169.254.28.138

 

[Signsforwhile]

ok now in production manager i set the IP to the printers address right? and then what port?

 

[fozzyber]

yes, on ip
default port = 9100

 

[Signsforwhile]

pinged the printer and it worked! just prod manager cant see it

 

[Signsforwhile]

cannot open port

 

[fozzyber]

check your windows firewall

 

[Todd M Castle]

You are using the same cable as before correct?

 

[fozzyber]

start> control panel, > windows firewall, exceptions, add port > 9100