CutContour not recognized in Onyx Poster shop

[dasigndr]

I AM EXPORTING MY cOREL dRAW x6 DESIGN TO A .PDF FILE, (WHICH i HAVE DONE FOR DECades) i THEN OPEN IT IN MY oNYX but Onyx is not recognizing my 100% Magenta CutContour line.
It shows as a magenta line in onyx but not as a cut line.

I have 2 other computers in my network and they work fine!

The only difference is these two other computers are Win 10 Home and my main computer is a Win 10 Pro.

I cannot see this being the problem.

HELP

 

[Solventinkjet]

Make sure the CutContour is setup as a spot color and not process. Maybe the setting got changed by accident somehow?

 

[dasigndr]

Make sure the CutContour is setup as a spot color and not process. Maybe the setting got changed by accident somehow?

we double checked all that and it is correct!

 

[balstestrat]

You are not exporting the PDF correctly if any of your old working file still works.

 

[White Haus]

Check these settings under color tab when exporting to PDF:

 

[Zoogee World]

This might be stupid, but did you make sure it is the top layer.

 

[dasigndr]

This might be stupid, but did you make sure it is the top layer.

i would not think that would matter, but I did make it top layer and no didderence

 

[Zoogee World]

i would not think that would matter, but I did make it top layer and no didderence

I know in illustrator if it isn't the top layer it doesn't work, that is why I mentioned it. I don't use Onyx, but does it take eps files, as you could try saving it as a eps in Corel and see if you get a different result.

 

[balstestrat]

Cutcontour doesn't need its own layer......

 

[Zoogee World]

Cutcontour doesn't needs its own layer......

No it doesn't, but needs to be at the top in the layer, at least for Illustrator and Versaworks to see it as a cut contour. I don't use Onyx, but was throwing out similar issues I've had to see if it might help.

 

[dasigndr]

Check these settings under color tab when exporting to PDF:

View attachment 156118

I have checked and double checked all these. See pdf file attached showing all tabs when exporting.
Am I missing something?

 

[dasigndr]

I have checked and double checked all these. See pdf file attached showing all tabs when exporting.
Am I missing something?

 

[dasigndr]

this file should show all tabs

 

[dasigndr]

No it doesn't, but needs to be at the top in the layer, at least for Illustrator and Versaworks to see it as a cut contour. I don't use Onyx, but was throwing out similar issues I've had to see if it might help.

tried .eps as well and no difference. I used to export all my print files as .eps files but our ONYX tech said it is better if it is a .pdf because .pdf and .tif keep all the meta data attached to the file and it is a better format for printing.. Just saying!

 

[White Haus]

I have checked and double checked all these. See pdf file attached showing all tabs when exporting.
Am I missing something?

Looks like your color tab is correct. That's really strange. So it's isolated to that one computer - was anything changed recently?

If you'd like to email me a file that's not working I can having a look. pat@signcraftdisplay.com

Edited to add: Is it just this one file? Or any file from that computer?

 

[dasigndr]

here is the file.

 

[White Haus]

Here you go. Whatever swatch you were using wasn't being recognized as spot color.

 

[dasigndr]

Here you go. Whatever swatch you were using wasn't being recognized as spot color.

well!!! this file you sent is working properly when I open it in ONYX. Thanks a whole bunch...but, now tell me what I am doing wrong!

I set up my SPOT colour CutContour swatch the same way I did in both other computers. Please re-explain how I go about setting up my cut contour swatch please!!

 

[White Haus]

well!!! this file you sent is working properly when I open it in ONYX. Thanks a whole bunch...but, now tell me what I am doing wrong!

I set up my SPOT colour CutContour swatch the same way I did in both other computers. Please re-explain how I go about setting up my cut contour swatch please!!

You're welcome. Glad it worked.

I've never had much luck creating custom spot color swatches in Corel, I've always installed Roland/Summa etc. swatches.

I tried uploading the swatch file here but it won't work, I'll email it to you now.

 

[dasigndr]

You're welcome. Glad it worked.

I've never had much luck creating custom spot color swatches in Corel, I've always installed Roland/Summa etc. swatches.

I tried uploading the swatch file here but it won't work, I'll email it to you now.

the file you sent me works!! Thank you a whole bunch. I have attached the file here if anyone else ever needs it.