I don't always include our indirect production costs (burden rate). With some products, I feel like we might have to make that up on our other products. Other products being things we sell other than direct-to-substrate printing. direct-to-substrate printers are too expensive for most sign shops. So, as a result, the direct-to-substrate market is still establishing (to some degree) and we want a piece of it while the pieces are being determined. We've got to be competitive or we won't get the amount of the market that we're going after. We paid cash for the direct to substrate printer. We pay zero rent because we own our building and have a renter in half of it and they pay our mortgage. We've got property tax and utilities, but our other products cover those costs.
So, to remain competitive .. I search high and low for the best retail sq/ft pricing on direct to substrate digital prints. I get roughly 20 sample prices. I then average what the most competitive 3 or 4 companies are getting per sq ft at different quantities and that helps us determine our sq ft pricing at different price levels. I then do the same for our reseller pricing.
That said, there are times where I throw out the lowest competitor and average the others. Occasionally there is one that we just can't compete against. I feel like they are loosing money to get the work. I am aware of our material costs and our labor costs and our overhead and I've got our "ridiculously low absolute minimum" in my mind ...and if a highly visible competitor goes below that number... I won't follow them.
Then, after we found our target pricing.. we made an in-house app. With that app we can plug in the size and number prints and the number of art files and pick the material being printed on and click "retail" or "wholesale" and get our cost. The app uses a dollar amount per square ft and that amount changes with quantity. It also factors in the cost of eack substrate (per sq ft) and the discount if "wholesale" is selected. It also has a multiplier for 2-sided prints. The app spits out a number that puts us right where we want to be relative to our competition. ...BUT, to calibrate that app we started by looking at what prices were readily available from our competitors.
I know you can't totally ignore your "burden rate", but I feel like if you ignore the competition and solely concentrate on your cost and your desired margins... you'll also be making a mistake.
-Tom
Signs Direct