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Need Help Epson Pro Stylus 9880

Ginger Cutler

New Member
Just started working for a company who has one of these. We were printing a poster yesterday and it kept getting streaking on the back of the media. Was not an edge print, but.when.we lifted the media, there was ink all over where the head slides over. The material was never removed so we don't know what is causing this. Talked to Epson and they suggested it was due to edge printing and the head hitting the sponges on the head rail which doesn't make much sense. Plus....it wasn't an edge print. We've cleaned the ink off a couple times and it just keeps building up with ink. Any suggestions?
 
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