Epson S80600 grinding noise

[R D]

Folks, need a bit of help. Today one of my printers started making a strange grinding type of noise. The printing looks fine, but it has me quite concerned because I've never had this issue before.

I uploaded a video onto vimeo here:

Anyone seen this before? It seems to be coming from inside the printer. In this photo, this is where it seems to be happening roughly, and when I put my hand here, I can feel the grinding.

https://imgur.com/a3IWhG5

Any help would be appreciated.

 

[SignMeUpGraphics]

Can you run a cleaning cycle and have a look underneath the heads?

It sounds like it's rubbing on the waste pad or something when it travels near the 'home' side of the gantry.
Maybe check that the waste pad is secured down all the way so it's not protruding and causing the heads to hit it.

 

[jfiscus]

Does your media clamp have ink buildup on it? It sounds like the head may be hitting on it when it goes over it.

 

[R D]

Hello, unfortunately we had a snafu.

Ink is now leaking out everywhere. I've pulled the top off the printer. Here is what we are seeing now:

 

[R D]

Does it look like the damper burst? It seems to have dumped ink all over back and forth inside the printer.

 

[jfiscus]

Well THAT'S horrible. Looks like maybe the grinding noise was a hose obstruction leading to an eventual failure of the hose/line?
I hope it stayed off the circuitry. I hope you have a warranty, this looks like it could be a total loss.

We had a damper bust on one of our old S60670 machines; the ink ate the floor tiles!