FC7000-100 Y pos Alarm - now dead

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I see a few have been having problems with their Graphtec cutters, but my problem is a bit different.

The cutter has worked fine every since I purchased it new up until a week ago.

I noticed that once in awhile the cutter would make a bit more noise than usual when cutting (only once in a while & only for a second or two).

Also had the Y pos alarm go off for no reason - the head was not bound up & it was not even to the extreme left or right. Just seemed to go off for no reason.
This happened 1 or 2 times - thought it was a fluke & shut off & turned back on.

Today - the Y-Pos alarm went off & now the cutter will not turn back on.
When I hit hit the switch - it makes a "Click" noise &the display slightly blinks.
If I leave the switch in the "ON" position - it will click again in a few seconds like it is attempting to start.
The "Click" sound comes from the PC board closest to the switch at the lft side of the machine.

Anyone else have this problem?

I have a call into Graphtec support & waiting for a call back.

In the meantime - I have unplugged the machine & I am waiting for 30 mins to see if the motherboard resets as I have seen in some of the other topics.

thanks
Mike

 

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did the waiting 30 mins help...the ride from west virginia to texas...has seemed to straighten mine out believe that...tech said they can find nothing wrong did all kind of test...lot of money for nothin...machine gonna be bac monday...we will see

 

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I left it unplugged all night & it still does the same thing.

The other twist is that when I purchased the cutter - it came with a 3 year warranty. They were running a promo that if I register online & fax a copy of my invoice - they would give me an additional year of coverage. That would make the cutter still under warranty for a few more months, but now they are telling me they can not find the extended warranty info.