FC8000-130 Loses Connection on ethernet

[Universal Industrial Sales]

We have the Graphtec FC8000-130 Cutter, And we ran an ethernet cable into the other room, well it loses connection after a certain amount of time!! i have no idea how much time but it does lose it. Now when i bring the cutter back into the room i'm in, and use the USB connection, it never loses connection. Any suggestions as to what i do? Maybe get a really long USB cable? (35 ft ABOUT)

 

[BobbyFosson]

Look into purchasing these...

Web Link

 

[Universal Industrial Sales]

But i would rather just use the Ethernet cable that is already plugged into each machine

 

[J Hill Designs]

my guess would be a bad ethernet cable, or crossover when not needed, or vice-versa

 

[cgsigns_jamie]

Does the Graphtec require a static IP address?
Do you have a DHCP server? (usually an internet router)

It could be that the DHCP server assigned the same IP as the Graphtec to another Device/Computer on the network.

I had that issue with my Roland when I first got it. I set the Roland up when no one was here on the weekend and it worked great. Monday morning when everyone turned on the computer I couldn't connect to the printer. Turned out our DHCP server assigned one of the workstations the same IP that I picked for the Roland.

If that's the case you need to create a DHCP reservation for your Graphtec.

 

[J Hill Designs]

or yeah that makes sense too

 

[Universal Industrial Sales]

but see it connects just fine too it. but it will lose connection after a certain amount of time. then it will complete a job and the controller program will say lost connection with machine. then you turn it off and repeat the process. it sucks!!