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Need Help FC9000-160 making bad noises from head and won't lower blade

AndyN

New Member
As the title says, the machine reads the registration marks correctly, but loud clacking from the blade holder and the blade remains about 4mm above the material. This is on a perf cut, one pass using the groove, not cutting strip. I have a support mail out to Graphtec, but would really like to get this thing running again if I can.

It also sometimes starts chattering like 60hz with the blade holder moving up and down rapidly. Going to try to update the firmware, but I can't find anything online where anyone else has posted about an issue like this.
 

AndyN

New Member
Okay! I figured out the issue.

The electromagnet that operates the cutting heads is only partially working I think you would agree that this is not normal.
 

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