garisimo
New Member
Just got a DC4sx and have been pretty happy with the printer; we do a lot of labels and small signs, so it fits well. Recently I tried to print/cut a job of 20-up labels (5 across, 4 down) with lines in between each label set to the color Flexcut. I made the labels butt up against each other in Illustrator, and used a long line for the Flexcut (instead of using a box around each label, which would have made the DC4 cut some lines twice). The job printed fine, but when it proceeded to cut the job, it went over each line twice -- cutting completely through the substrate and making ribbons out of the media! I called Summa Tech Support, who confirmed the issue, stating that the machine didn't like an open ended vector, and was attempting to 'close' the line by going back over it... our workaround was to only Flexcut the perimeter of the 20-up and then cut the labels down on the industrial cutter. Hope this saves someone else some head scratchin!
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