Until this week I was running FlexiSign Pro 6 on an older iMac in OS9. I have production manager on a separate computer that is connected to a Graphtec FC2100-120 plotter. This system has been working fine, but this computer was on it's last leg and I needed to make the upgrade before I was in a do or die situation.
Last week I upgraded to a brand new iMac (Lion) and upgraded to the last Flexi for Mac upgrade which is 8.5v2. All software is installed with no problems. I've also installed on a second (older Mac, but newer than the current set up)to use for Production Manager. Flexi 8 supports this plotter and everything set right, as far as I can tell. It's been 7 or 8 years since I've done this, so it was all a little slow coming back to me. Anyway, the two computers are networked together via ethernet, then to the plotter.
The plotter is connected via serial cable, connected to a Keyspan device with a USB connection for the 2nd Mac. The brand new iMac knows the Production Mgr computer is there because the key is plugged into that computer and it lets me start Flexi.
BUT - when I send something to cut, it can't find production manager. It says the TCP IP is not set right, but I have no idea what I might need to change it to. So I tried the production manager on the same computer rather than the separate one, and the cut goes to PM, but will not recognize the plotter - even tho everything is set correctly.
I know this is confusing, but I'm desperate. I'm out a few thousand dollars here and production is at a stand still. I can't get the company I bought Flexi from to call me back and the Mac store can't help because it's seemingly a software issue, not the new computer I just bought.
Any suggestions would be greatly appreciated - if anything needs clarification, please let me know. I know it sounds like a mess. It's pretty straightforward in reality, just difficult to explain.
Thanks in advance!
Last week I upgraded to a brand new iMac (Lion) and upgraded to the last Flexi for Mac upgrade which is 8.5v2. All software is installed with no problems. I've also installed on a second (older Mac, but newer than the current set up)to use for Production Manager. Flexi 8 supports this plotter and everything set right, as far as I can tell. It's been 7 or 8 years since I've done this, so it was all a little slow coming back to me. Anyway, the two computers are networked together via ethernet, then to the plotter.
The plotter is connected via serial cable, connected to a Keyspan device with a USB connection for the 2nd Mac. The brand new iMac knows the Production Mgr computer is there because the key is plugged into that computer and it lets me start Flexi.
BUT - when I send something to cut, it can't find production manager. It says the TCP IP is not set right, but I have no idea what I might need to change it to. So I tried the production manager on the same computer rather than the separate one, and the cut goes to PM, but will not recognize the plotter - even tho everything is set correctly.
I know this is confusing, but I'm desperate. I'm out a few thousand dollars here and production is at a stand still. I can't get the company I bought Flexi from to call me back and the Mac store can't help because it's seemingly a software issue, not the new computer I just bought.
Any suggestions would be greatly appreciated - if anything needs clarification, please let me know. I know it sounds like a mess. It's pretty straightforward in reality, just difficult to explain.
Thanks in advance!
