Need Help FlexiSign 19 Printer icon grayed out

lbpalm

New Member
Flexi 19 was working fine earlier in the day.
Last job out tonight, I go to print and the "print" icon is grayed out ((not the flexi windows printers icon)).
Anyone have any idea what might be going on with flexi?

-- Production Manager sees and can communicate with all printers & cutters.
Nothing has changed on the machine.

TIA!

flexiagain.PNG
 

FrankW

Member
Do you have something to print in your document? The icons are greyed out if there is no valid data in the document.

How the menu item "File - RIP/Print" looks like?
 

lbpalm

New Member
That should be ask SAi's Tech directly. It will be faster than ask here.
for sure.

Too bad they don't answer their phone at 8pm.
But seriously I was hope for an after hours answer.

I think it had something to do with adding a new printer profile, even though I rebooted Flexi & then the puter.
As it turns out I cut/pasted the job into a new file & all is well.

Thanks to all replies!
 

lbpalm

New Member
Do you have something to print in your document? The icons are greyed out if there is no valid data in the document.

How the menu item "File - RIP/Print" looks like?
- it would just take me to the windows printers dialog.
 

FrankW

Member
- it would just take me to the windows printers dialog.

There is a "Print"-Menu item that leads to the Windows printers dialog, but also a "RIP and Print", what should lead to the RIP and Print-Window. But of course thats greyed out too if no data is in the file.
 

lbpalm

New Member
There is a "Print"-Menu item that leads to the Windows printers dialog, but also a "RIP and Print", what should lead to the RIP and Print-Window. But of course thats greyed out too if no data is in the file.

Thanks Frank!
Yeah, I see that now.
 

erdrich kalisky

Technician
try to import an image...
 

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