I am not sure what caused this but for some reason all of the sudden I am having an issue with anywhere I have gradients in any old files when I open them now they have a white box showing up around them. The only way to fix it is to redesign them which can be a pain for some and especially since it is on any file. I have this illustrator on my iMac and MacBook and it works perfectly fine on my MacBook. Has anyone had this happen before? I checked and there is not an update. I believe it did recently update and not sure if that caused it but I am on the current version on my iMac and MacBook so not sure why this one is giving me issues.
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Gradients showing up with white box
- Thread starter yamaha581
- Start date
Kemik
I sell stickers and sticker accessories.
Is this in Versaworks?
3 different things to try..
1. Don't use spot/named colors in the gradients.
2. Try saving the file as 2 seperate PDFS with the exact same size artboard.
Save the first file without the cutline visible.
Save the second file with the cutline only, no artwork visible.
In Versaworks, import both files, setup the print only file with "Return to orign" or what ever it's called. (I don't use Versaworks anymore)
Then use the cut file after that to "cut only"
3. Alternatively, you can try to rasterize the gradients.
3 different things to try..
1. Don't use spot/named colors in the gradients.
2. Try saving the file as 2 seperate PDFS with the exact same size artboard.
Save the first file without the cutline visible.
Save the second file with the cutline only, no artwork visible.
In Versaworks, import both files, setup the print only file with "Return to orign" or what ever it's called. (I don't use Versaworks anymore)
Then use the cut file after that to "cut only"
3. Alternatively, you can try to rasterize the gradients.
This is my adobe illustrator. It is only on my work computer though and not my MacBook which is linked with the same adobe account.
This is not even being sent to the printer yet. This is as soon as I open any job in my illustrator. I can open the same job on my MacBook and it works perfectly fine. It is only on jobs that have already been made and now when I open them on this iMac any gradient will have this white box show on the screen. Both my iMac and MacBook are on the same version of illustrator and apple updates.
When you talk about "jobs that have already been made" what does that mean? Are you opening files that have been exported in another file format (such as EPS, PDF, etc.) or saving Illustrator .AI files down to earlier file versions? Regular Illustrator .AI files saved in the same file version should look identical in either the OSX or Windows versions of Illustrator.
It might be possible some kind of technical problem has occurred with the copy of Illustrator on the iMac or the other computer. You could try resetting the Preferences file in either installation. If that doesn't work it might be worth reinstalling one or both copies of Illustrator. The Creative Cloud Cleaner tool can be used in stubborn cases; it will remove all traces of an Adobe application so it can be reinstalled clean.
It might be possible some kind of technical problem has occurred with the copy of Illustrator on the iMac or the other computer. You could try resetting the Preferences file in either installation. If that doesn't work it might be worth reinstalling one or both copies of Illustrator. The Creative Cloud Cleaner tool can be used in stubborn cases; it will remove all traces of an Adobe application so it can be reinstalled clean.
Signstein
New Member
Just another idea - could it maybe be some kind of webview/security or processor rendering bug? I remember Windows having some weird text display bugs because it was using Edge to render the text - which was being blocked by the OS since it was coming from an insecure source. Could something similar be happening here? Are both the iMac and Macbook running on the new M-series chips? Could there be some weird rendering differences between these and the older Intel chips? Maybe it's just the age difference of the computers and they just have different graphics engines?
