by the bay signs
New Member
Hello Again.
I got a used Graphtec with the belt cut, so i order one from graptecamerica, repleced it ant try sending a test cut from flexisign 8.1 but it wont cut it, instead is send this weird file of numbers and letters as if they were printing not cuting, for the record i have a: ioline,mimaki,summa and vinyl express- that i use with the same cable and they all work perfect, (diferent set up on production manager offcourse)
i keep playing with it but for some reson i can get it to cut what i send. i always get a long row of small letters and numbers i dont know what that is,
could it be:
reset it, since i replace the belt?
wront setings?
wrong cable?
wrong driver?
wrong owner
bad motherboard?
how do i troubleshoot to see what may be wrong with it?
how do i know if is the machine or the settings?
I emailed graphtecamerica for support and all i got was,
(PLEASE CONTACT THE SELLER)
so much for graptec support,
does this happen to any of you? if so what was it? and what did you do to coreccted?
any help will be highly appreciated
Than you in advance.
I got a used Graphtec with the belt cut, so i order one from graptecamerica, repleced it ant try sending a test cut from flexisign 8.1 but it wont cut it, instead is send this weird file of numbers and letters as if they were printing not cuting, for the record i have a: ioline,mimaki,summa and vinyl express- that i use with the same cable and they all work perfect, (diferent set up on production manager offcourse)
i keep playing with it but for some reson i can get it to cut what i send. i always get a long row of small letters and numbers i dont know what that is,
could it be:
reset it, since i replace the belt?
wront setings?
wrong cable?
wrong driver?
wrong owner
bad motherboard?
how do i troubleshoot to see what may be wrong with it?
how do i know if is the machine or the settings?
I emailed graphtecamerica for support and all i got was,
(PLEASE CONTACT THE SELLER)
so much for graptec support,
does this happen to any of you? if so what was it? and what did you do to coreccted?
any help will be highly appreciated
Than you in advance.