Graphtec FC7000-130 not cutting whole job...

[asignd]

We have a Graphtec FC7000-130. Several years old, but still a trooper and never lets us down. However, three times (not in a row, just randomly) we send a job and it fails to cut everything. I.E. we send a strip of 4x6 decals to cut and instead of it cutting all 20, it starts at the halfway point of the 18th decal and cuts all the way down to the first one. See pic for better explanation than I can write.


Any ideas on hat might be causing tis very odd behavior?

Thank you in advance for any help!

 

[CreatedDesigns]

Is this a contour cut job of straight up vinyl color job? What program are you using to drive the graphtec?

 

[asignd]

These jobs are print with contour jobs, sending them from Flexisign 10.5.1(FS) through Production Manager(PM). In the job window in PM all the contours are present. However, when it cuts we get the half finished job.

 

[CreatedDesigns]

I have almost the same setup but I use flexi 12 now. maybe you can send me your file and I can try to replicate your issue

 

[asignd]

That's the weird part. We cannot replicate it even with the very same job.