Happyprinter
New Member
Were have been running our graphtec for almost 6 months now and it has been running great until recently. We are using it in conjunction with a Wasatch RIP. When we print on our Epson GS6000 and put it on the Graphtec to cut it slowly starts to mis-cut after usually 1 line or 2. First about a 1/16th off then slowly gets worse and worse til were not even close. Have checked the Graphtec for calibration and it is dead on. Also worked with Epson to check it and it seems to be fine. Called Wasatch, as it is still under service contract, and have gotten nothing but a run around. They sound like copier service technicians, blame everything and everybody instead of coming up with solutions. We have tried many different fixes but nothing seems to work. Anyone experiencing like issues? Anyone know who at Wasatch to contact maybe in management that could help us as tech support has been absolutely no help.
The Graphtec reads the registration marks good and starts good but slowly looses position as it cuts. As far as we can tell it has to be the RIP. Any help would be appreciated as I now have 2 jobs that need to be cut and I am at a stand still.
The Graphtec reads the registration marks good and starts good but slowly looses position as it cuts. As far as we can tell it has to be the RIP. Any help would be appreciated as I now have 2 jobs that need to be cut and I am at a stand still.