Half of head receiving wrong color ink

[pabacker66]

I am running an xc540 and 1 of the 2 ink lines running into my yellow print head is carrying black ink. In my test prints, 1 of the 2 columns that should be yellow is black. Any ideas?

 

[J Hill Designs]

cross contamination. look at the cap sponges. swollen?

 

[pabacker66]

not sure what you mean by swollen. What am I looking for? I did replace all of the head caps this morning.

 

[J Hill Designs]

swollen IE is the sponge able to physically touch the head while parked (it shouldnt)

 

[pabacker66]

no. It doesn't look like it.

 

[pabacker66]

this is what I'm looking at

 

[Robert M]

Yellow and black

Did this happen after you changed the caps? That printer has six heads and six caps so there shouldn't be contact between the two heads. Is your pump ok? Pour some cleaning fluid in the caps and make sure they drain. Maybe there is a block in a drain line and black ink is backing up into the yellow cap. You running OEM cartridges? Could the cartridge be marked wrong? strange

 

[pabacker66]

finally heard back from my tech. I detached the damper from the printhead and purged the line with a syringe, replaced that ink cartridge, then refilled the damper with the new ink. fixed me right up.

 

[ddarlak]

god i so don't miss that....