Greetings,
For the last 2.5 yrs we've been using Chromaluxe panels, Glossy, Semigloss, Matte, Outdoor, and Clear. And for the most part, in this time we've had very little issue, with only the occasional 'one-off' defective or problematic panel.
But now our last two received Semi-Gloss shipments have been of panels that come out of the press heavily fogged and covered in residue. The residue appears to be removed when cleaned with Isopropyl but the colours of the entire panel are visibly and measurably less vibrant, less bright and lacking in contrast.
When we received the first problem panels, a pallet of 100 8'x4', and after realizing that every panel was giving us this problem, we managed to RMA them back to Chromaluxe. Thankfully we had some stock of older panels that kept us pressing until replacements could be shipped.
The new shipment, this time two full pallets, once again exhibit the same fogging and print quality issues.
Testing the new panels against the few remaining older (2024) panels.
I printed identical files at the same time on our Epson F7200. Then pressed the panels individually using the same preheat and press times that we've been using for the last 2 yrs.
As pulled from press no Cleaning.
We've tried extending the preheating of the panels, extending the press time, shortening the press time and as of yet nothing we've tried as has made any improvement.
Has anybody else noticed this happening with panels received in the 6 months?
Anybody figure out a solution that we haven't?
We are currently waiting to hear back from Chromaluxe.
For the last 2.5 yrs we've been using Chromaluxe panels, Glossy, Semigloss, Matte, Outdoor, and Clear. And for the most part, in this time we've had very little issue, with only the occasional 'one-off' defective or problematic panel.
But now our last two received Semi-Gloss shipments have been of panels that come out of the press heavily fogged and covered in residue. The residue appears to be removed when cleaned with Isopropyl but the colours of the entire panel are visibly and measurably less vibrant, less bright and lacking in contrast.
When we received the first problem panels, a pallet of 100 8'x4', and after realizing that every panel was giving us this problem, we managed to RMA them back to Chromaluxe. Thankfully we had some stock of older panels that kept us pressing until replacements could be shipped.
The new shipment, this time two full pallets, once again exhibit the same fogging and print quality issues.
Testing the new panels against the few remaining older (2024) panels.
I printed identical files at the same time on our Epson F7200. Then pressed the panels individually using the same preheat and press times that we've been using for the last 2 yrs.
As pulled from press no Cleaning.
We've tried extending the preheating of the panels, extending the press time, shortening the press time and as of yet nothing we've tried as has made any improvement.
Has anybody else noticed this happening with panels received in the 6 months?
Anybody figure out a solution that we haven't?
We are currently waiting to hear back from Chromaluxe.
