head crash epson sc-s70610

[kaballesha]

Hello!
Sorry for my English.
I have a problem with the right head Epson SC-s70610 8c.
There was a crack in the head (see photo). At this time, the used cartridge cyan, who was found to be defective by Epson.
Head crash were not.After cleaning the nozzle disappeared all nozzles cyan. Then I did the washing head - disappeared in addition also all nozzles magenta.
Now I print one head.
Why this happened?
Could this be due to defective Cyan ink?

 

[BIG EASY DOES IT]

?
??

 

[twmiller24]

Argh. I'm sorry, we've had this happen to us. Either (a) you got bad ink that destroyed the head or, (b) your head hit the metal media guide when it crashed, thereby destroying the head (happened to us twice), or (c) the Epson SureColor demon just made it stop. I'm betting on B.

 

[Rydaddy]

Agree. From the image provided it looks like the head was physically damaged by hitting something.

 

[Snydo]

I've had 3 printheads replaced because of bad ink between 2 machines and none of them showed any external damage. Appears to me you struck a loose media guide on the left side of your platen?

 

[tgrinds]

I don't think the damage to your print head is ink related.