My husband and I own a piece of commercial property in a small city here in Colorado. Over the years, we have seen a few vinyl cutting businesses come in and set up shop. We feel that the area could use a full-service sign shop (the nearest one is 30 miles away). My husband is a general contractor and has plenty of experience in building, woodworking, welding, concrete, etc. I come from the software industry and have experience with design, but mostly through creating marketing pieces for clients. I also have a strong background in market research, which makes me want to research EVERYTHING before making decisions! I have been reading your site for quite some time now, trying to get information to help me make educated decisions about purchasing equipment and inventory for our shop. Other than the obvious (decent vinyl cutter, good color printer, etc.), are there other pieces of equipment or software in your shop you can't live without? I am kind of looking for information on equipment or software that you initially passed on purchasing - thought you could live without, but with experience, realized you obviously needed and that creates value for you. I realize this may be affected by your specialization, but general suggestions would be greatly appreciated. Thanks for the site, it has been a tremendous help!