I asked what I did for a specific reason. I see many come on here that came from older machines where it was okay to use a syringe to pull in into the dampers. On these machines that does not work if you do not open the solenoid valves first. It will sort of work but you will cause huge negative pressures which will ultimately cause lots of problems like you are experiencing. Answering questions we ask might help someone here help you much faster. It could be the way you are trying to do something, could be the head, could be the damper, could be a joint valve, could be a solenoid valve, could be the pump, could be the cap top, could be a defective ink cartridge that failed to pop out the empty flag, could be an air leak somewhere.....