Help with contour cut please

[signrios]

Hi there, i recently bought a new graphtec fc900 cutter to contour cuts off an epson s40600 using gama print CUT
here's the issue im having, im using flexisign to add the countour cuts and then sending it to gamaprint to get printed, the only problem im having
is the cutter completing the contour cuts on the right side(panel control) it misses like 1 1/2" all the way
im printing at 49" inches which leaves a good margin, when i see the contour cuts on gama prints it shows them correctly
here are some pics.

thanks

 

[Stacey K]

Does it happen when you send a job for regular vinyl cutting?

 

[signrios]

Does it happen when you send a job for regular vinyl cutting?

no, regular vinyl cutting, cuts all the way to 53" with no problem, its only the print & cut file

thanks

 

[myront]

Are you also using Flexi to design?

 

[signrios]

Is the entire area of reg marks within your wheels, both sides? What does the cutter screen tell you the width is? Does the pc show the same width

i'm pretty sure the registration lines have to be outside the printed image( they are inside on both ends, but on the left side, it does the complete cut)
, but i can't find a way to fix that trough gama cut,

thanks

 

[signrios]

Are you also using Flexi to design?

Yes im, i tried placing the registration marks with flexi and they do print outside the designs, the printer prints both the gama print and flexi crop marks.
but some how the cutter wont read the flexi marks.

 

[signrios]

Well there's your problem. The plotter will not plot outside of that region when doing a contour cut. Are you plotting out of flexi or gama?

yeah, i kinda of figured that out i was used to my summa cutter
the issue has been fixed! thanks everyone