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HP Printhead problem

I was printing a banner and had my first head strike. Now printer is giving error message to check print head plot status. So I ran a test here is my images. Do I need to change all heads except the M-LM?

I have ran printhead cleaning twice with no improvement.
 

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Desert_Signs

New Member
I was printing a banner and had my first head strike. Now printer is giving error message to check print head plot status. So I ran a test here is my images. Do I need to change all heads except the M-LM?

I have ran printhead cleaning twice with no improvement.

Did you try pulling all the heads and reseating them?
 
Colorado

I pulled printheads and cleaned them about to test print. But to me it looks like the M-LM is printing good and the other heads are not by the test prints. Am I missing something?
 
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