Geneva Olson
Expert Storyteller
On the printer there are 2 guards that will hold the media down while it's printing to prevent lifting up. I think they are a pain and usually have them moved out of the way. I've even removed one. I placed it back a while back.
I was printing a banner earlier and I had moved the guard back over the banner material before I started printing. There was a click noise when the carriage was moving over the guard. About half way through this banner, the guard snagged two of the printheads in the carriage and tore off the magnetic strip. I raced to get two new printheads and replaced them. Now the printer isn't printing like it should. I ran a print head alignment and it smeared everywhere. I did a small print run and it printed but not a good full color. HELP!
I was printing a banner earlier and I had moved the guard back over the banner material before I started printing. There was a click noise when the carriage was moving over the guard. About half way through this banner, the guard snagged two of the printheads in the carriage and tore off the magnetic strip. I raced to get two new printheads and replaced them. Now the printer isn't printing like it should. I ran a print head alignment and it smeared everywhere. I did a small print run and it printed but not a good full color. HELP!