we are vary satisfied with or ion ,,gerber service has ben second to none....Make sure you get a warranty... i know thay have been giving a extra year warranty with a new ion purchase... If you buy one get the eight head printer with the roll to roll you will need to do 10 ft sheet goods dibond etc.. The ink cost $250.per pouch x 4..... 4hr cleanings are fast and easy and cheep...40 hr cleanings take about a hour and use lots of ink...over all i love it....if you do large volume of work it pays for it self.... Thanks KSC