Hi Guy's
I am having a problem with the ink falling off on my JV33-160. It initially started with the yellow falling off and I opened the machine completed an inspection of the damper which visually looked fine. I pulled the ink through the yellow dampers and it came back online again.
A few days later the magenta fell off, again I completed the above steps and got back up running. It seems now that both the magenta and yellow are taking it in turns to fall out. Sometimes a simple clean will bring them back online and other times we have to pull the ink through using a syringe.
I have ordered a new capping station (last replaced April 2017) I know from previous experience this could be part of the problem. I am wondering might there also be an issue with the pump (last replaced July 2015). However, the last time there was an issue with the pump you could clearly hear that it wasn't clicking properly when the machine was running. Or is there something else I am possibly missing?
Any suggestions or help would be greatly appreciated!!
Cathy @ Signs Express (Belfast)
I am having a problem with the ink falling off on my JV33-160. It initially started with the yellow falling off and I opened the machine completed an inspection of the damper which visually looked fine. I pulled the ink through the yellow dampers and it came back online again.
A few days later the magenta fell off, again I completed the above steps and got back up running. It seems now that both the magenta and yellow are taking it in turns to fall out. Sometimes a simple clean will bring them back online and other times we have to pull the ink through using a syringe.
I have ordered a new capping station (last replaced April 2017) I know from previous experience this could be part of the problem. I am wondering might there also be an issue with the pump (last replaced July 2015). However, the last time there was an issue with the pump you could clearly hear that it wasn't clicking properly when the machine was running. Or is there something else I am possibly missing?
Any suggestions or help would be greatly appreciated!!
Cathy @ Signs Express (Belfast)