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Looking for help to diagnose print issue

Visage

New Member
Hello,
I am calling for some assistance diagnosing a problem with my Roland Versa Camm SP300.
Machine is housed in clean airconditioned office and was working fine. Although I did need to use the heading cleaning function from time to time as machine does little printing. It is always left with the power on in standby.
Last week it appeared some magenta cells were blocked, and also where they were blocked, the magenta crossed over and printed in the corresponding yellow area of the test print. Leaving the machine over the weekend and trying again today, at first test print, all the yellow test print area was magenta. A quick head clean got it back to original problem, the missing magenta cells, printing in the adjacent yellow area of the test print.
I have read and tried various things suggested online. First everything thoroughly cleaned (except the heads). Cap tops filled with Roland cleaning solution and heads parked to bathe in it. Using a syringe to suck ink through from below cap tops, which did draw ink seemingly ok. Very carefully applying cleaning stick soaked with Roland cleaning solution to actual head surface. Still no result. Have now also replaced magenta/yelo cap top.
I am trying to rule out everything else before assuming it’s the actual head. I have been in print over 30 years, but only a little over 1 year with the Roland/ink jet technology, so I am hoping someone has seen this before and has some suggestions. I will try to upload a scan of the test prints.
cheers
Denis
 

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player

New Member
When did you last change your topcaps and wipers (Before the problems)?

Are you doing a weekly manual cleaning?

I would relax and use the cleaning button 1 or 2 times a day for about a week. I have had good luck getting blockages cleared. Manual clean as well every couple of days.

Be very careful touching the bottom of the head. I avoid this as much as possible.
 
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